Trone Research and Consulting
Category: News Pet

New Study to Reveal Changes in US Pet Owner Attitudes and Behaviors

Starting in 2012, researchers, veterinarians and media outlets began to debate the impact of the 2008 Global Financial Crisis on the future of pet ownership.

Initial reports revealed declining US pet ownership. Yet, within the past two years, new data suggests growing pet ownership among the largest generational segment known as Millennials (Americans born between 1980-1995) as well as with Hispanic populations. The only certainty surrounding the future of pet ownership is that understanding the implications of the changing pet owner will be critical to the future success of the pet care and supply industries—including veterinarians, retailers and manufacturers.

Pet Research

Trone Research + Consulting partnered with the foremost animal health industry consulting and research firm, Brakke Consulting, Inc., to field an exhaustive pet care industry study to examine the generational differences toward shifting US pet ownership attitudes, lifestyles and purchasing behaviors of Millennials, Gen Xers and Baby Boomers to better understand the implications on the future of pet ownership. Additionally, this study will include a significant sampling of Hispanic pet owners to explore shared and differentiating attitudes, perceptions and behaviors.

Keys areas of exploration will include:

Motivations for or against pet ownership

  • Current lifestyle and upcoming life stage changes
  • Past pet ownership experience
  • Level of pet ownership desire vs. intent
  • Factors impacting decision to own or not to own a pet

Criteria for selecting a specific pet

  • Emotional versus rational pet selection differences

Influencers, information sources and purchasing behaviors

  • Sources of pet-related information and the level of influence
  • Digital marketing influencer strategy
  • Level of trust and accessibility of veterinarians
  • Current veterinary care behavior and veterinary care preferences
  • Generational retail channel shopping behavior

Pet care industry implications for manufacturers and retailers

  • Brand communication and marketing
  • Research and development
  • Distribution channels
  • Veterinary clinics

The results of this study will help manufacturers and all who participate in the veterinary and pet supply industries better understand the evolution and convergence of pet owner life stages and lifestyles. The study will address how pet owners and the pet population could change, how to best communicate with these groups in the future as well as where pet owners will obtain information and who will influence their purchase decisions. This report will provide exceptional value and insight for industry executives as an unprecedented planning tool for use in generating marketing strategies and guiding R&D portfolios.

The full report will be made available starting in Q2 2016. To order a copy or learn more about the Changing Pet Ownership Study, please contact Kimberly Ness at 336-819-6933 or kness@troneresearch.com. You may also contact David Goodnight with Brakke Consulting at 830-285-1259.

Doug Barton, President & CEO

Doug Barton

President & CEO

Doug is a career research, analytics and brand marketing executive with more than 35 years of experience working with Top 50 market research firms, Fortune 500 companies and marketing firms on client and supplier side.

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He is a leader and advisor with a proven track record of solving business challenges for start-ups as well as small to large businesses across the world. Doug’s industry experience spans across hospitality, telecom, CPG, financial services, insurance, textile and apparel, turf and ornamental, animal health and retail.

Kimberly Ness

Kimberly Ness

SVP, Insights & Marketing

With 25+ years of experience across research, branding and marketing, Kimberly has the unique ability to transform complicated data into a simple strategic plan that achieves results.

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She has led marketing efforts for global and national brands and has a specialty in animal health, working with brands like Zoetis, Boeringer Ingelheim and Mars Petcare. She is known as an industry thought leader and has been a featured speaker at Global Pet Expo, AAHA, CBI, Brakke Consulting and Fetch, a dvm360 conference.

Tom Minsel

Tom Minsel

PhD, Head of Research & Data Science

Tom is our PhD Statistician and master data miner with 25+ years in direct marketing, customer targeting, modeling and research design.

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His areas of expertise include statistics, applied and theoretical measurement, psychological research, survey research, summative and formative evaluation, SAS, sampling, trend analysis and generally all things analytics. Tom oversees more than 65 comprehensive studies each year to help clients better understand their customers.