Trone Research and Consulting
Category: Pet

Emerging Places to Reach Pet Owners

If you play a role in marketing today you’ve likely heard the attention span of the average human has shrunk to only eight seconds.

Attention span

Last year, the New York Times published a story that stated our attention span is now shorter than that of a goldfish. Since we are exposed to seemingly endless choices and messages every moment of every day, it’s no wonder our ability to focus has decreased. As a result, marketers are constantly seeking new ways to effectively reach out to their audience and gain their attention.

A recent study conducted by Trone Research + Consulting in collaboration with Brakke Consulting, Inc. revealed some behaviors among pet owners that present new opportunities for reaching this audience. Not surprisingly, the newest generation of pet owners are the biggest driver behind these behaviors.

Services

Like most of us, pet owners are busy and seek convenience wherever possible. Use of services is one way pet owners help manage their time. Doggy day care, boarding and pet sitting services help pet owners juggle their schedules while keeping their pets happy. 21 percent of pet owners use at least one of these services, and Millennials over-index on all three of them. This is an opportunity to influence the influencer by providing samples, coupons or literature about your brand to those who supply these pet care services. Remember: if they are in the industry, they most likely have pets of their own.

Sixty-five percent of Millennials use grooming services (versus 49% of all pet owners).  In fact, 33 percent of Millennial pet owners leverage this service at least once month (versus 17% of Gen-Xers and 11% of Boomers). Mobile Grooming is a trend that will only increase the number of people who use this service. If you have a product that relates to pet hygiene, skin or coat, think about focusing your efforts on influencing groomers. They can be an advocate for litter, flea and tick prevention, oral care, nutrition and dermatologicproducts. While they may not sell these products directly, they often provide countless potential customers their trusted recommendations for their favorite solutions.

21%
Pet owners use at least one services
65%
Millennials use grooming services

Travel

Anthropomorphism of pets and premiumization of products is a global trend not isolated to the United States. Pet parents are demanding more, including new ways to take their pets along wherever they go. This demand has caused an influx of new opportunities including a sharp growth in pet-friendly hotels and even the creation of pubs that have a dog park on site with dog sitters monitoring services. Pet parents are on the go, but still want to spend as much time as possible with their pets. As you might suspect, the younger generation of pet parents is the most likely to capitalize on these trends. Here’s what the Trone Brand Energy study revealed about traveling with pets.

Travel

In today’s environment of endless messages and short attention spans, it’s not enough to simply expose your brand to pet parents in the old, familiar locations. While it remains critical to maintain digital and channel exposure, we must also meet consumers where they are. Seeking out exposure through these emerging trends in pet parenting can give your brand the extra boost you’ve been seeking.

Contact us and we’ll help you get outside of the box.

Scott Layne

Scott Layne

President

Scott is a senior research practitioner with more than 25 years of experience with Top 50 market research firms such as Bellomy Research and M/A/R/C Research.

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He is a poised and respected industry leader with a proven track record of solving business problems for Fortune 500 companies. Scott’s extensive research experience spans consumer products and services in B2C and B2B industries, including telecom, utility, CPG, automotive, financial services, travel and leisure, retail, textile/apparel and pharmaceutical.

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Kimberly Ness

SVP, Insights & Marketing

With 25+ years of experience across research, branding and marketing, Kimberly has the unique ability to transform complicated data into a simple strategic plan that achieves results.

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She has led marketing efforts for global and national brands and has a specialty in animal health, working with brands like Zoetis, Boeringer Ingelheim and Mars Petcare. She is known as an industry thought leader and has been a featured speaker at Global Pet Expo, AAHA, CBI, Brakke Consulting and Fetch, a dvm360 conference.

Tom Minsel

Tom Minsel

PhD, Head of Research & Data Science

Tom is our PhD Statistician and master data miner with 25+ years in direct marketing, customer targeting, modeling and research design.

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His areas of expertise include statistics, applied and theoretical measurement, psychological research, survey research, summative and formative evaluation, SAS, sampling, trend analysis and generally all things analytics. Tom oversees more than 65 comprehensive studies each year to help clients better understand their customers.